Effective Date: [01.05.2025]
Last Updated: [01.05.2025]

At Fiafia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.fiafiafashion.com] and make purchases from our online fashion store.

 

 

1. Information We Collect

a. Personal Information

When you visit our site or make a purchase, we may collect the following information, only when voluntarily submitted by our visitors, when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, post a feedback, or use certain other site features in the following ways:

  • Name, age

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely through third-party providers)

  • Order history

b. Non-Personal Information

We may collect non-identifying data such as:

  • Browser type and version

  • IP address

  • Device type

  • Operating system

  • Pages viewed and time spent on the site

  • Referring URLs

 

 

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding your order or account

  • Send marketing and promotional emails (only with your consent)

  • Improve our website, products, and customer service

  • Detect and prevent fraud

  • Comply with legal obligations


By making a purchase on our website, you consent to receive administrative and promotional emails from Fiafia. These communications may include information about your account activity, order updates, product news, and promotional offers.

Please note that offers mentioned in promotional messages sent via email, SMS, or other channels are subject to change at Fiafia's sole discretion. Fiafia is not obligated to provide prior notice or updates regarding such changes.


 

 

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers (e.g., payment gateways, shipping companies)

  • Marketing Partners (for email campaigns, only if you opt-in)

  • Analytics Providers (e.g., Google Analytics)

  • Legal Authorities when required to comply with laws or to protect our rights

 

 

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your device (computer, smartphone, tablet) when you visit a website. They help websites remember your actions and preferences over time, enabling a smoother user experience.

How We Use Cookies

We use cookies to:

  • Ensure website functionality: For essential features like adding items to your cart, user login, and checkout.

  • Improve performance: Analyze how users navigate our Site to improve usability.

  • Personalize content: Show you relevant fashion collections, styles, or offers.

  • Marketing and advertising: Deliver targeted ads and track the effectiveness of campaigns via third-party services (e.g., Google Ads, Facebook Pixel).

Types of Cookies We Use

  • Essential Cookies: Necessary for basic website operations. Without these, some parts of the Site may not work properly.

  • Performance Cookies: Collect anonymous information about how visitors use the Site.

  • Functionality Cookies: Remember your preferences (e.g., language, region).

  • Targeting/Advertising Cookies: Track browsing habits to deliver personalized ads.


Third-Party Cookies

We may allow third-party services to place cookies on your device for analytics, advertising, and social media integration. These providers include (but are not limited to):

  • Google Analytics

  • Facebook Pixel

  • Instagram Shopping

  • Shopify / WooCommerce Plugins (if applicable)

These third parties may use cookies in accordance with their own privacy policies.

You can control or disable cookies via your browser settings. Please note that disabling certain cookies may impact your ability to use parts of our Site.


 

 

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

 

 

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.

 

 

8. International Users

If you access our site from outside [your country], your information may be transferred to, stored, and processed in [your country] where our servers are located.

 

 

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top of this page or by other means as required by law.

 

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: help@fiafiafashion.com