Trial Room at Home - FAQs
Fiafia brings the store to your
doorstep! You can select around 10 dresses (by SKU) from our collections and try them in the
comfort of your home before deciding what to buy. And best part is the Trial Room at Home is completely free– no delivery or trial charges
Currently, the service is available
only in selected pin codes in the city of Mumbai & Navi Mumbai. We
serve following Pin codes:
400005 (Colaba and Cuffe Parade),
400006 (Malabar Hill / Nepean Sea Road), 400007 (Hughes Road- (now Sitaram
Patkar Marg, near Opera House/Charni Road area), 400011 (Mahalakshmi), 400013
(Lower Parel), 400018 (Worli), 400020 (Marine Drive- Netaji Subhash Chandra
Bose Road), 400021 (Nariman Point), 400026 (Breach Candy / Altamount Road,
Peddar Road -Dr. G. Deshmukh Marg), 400036 (Kemps Corner), 400049
(Juhu), 400050 (Bandra West / Pali Hill / Hill Road / Bandstand), 400053
(Lokhandwala Complex, Andheri West), 400061 (Versova), 400076 (Powai), 400614
(Palm Beach Road), , 400706 (NRI Colony, Seawoods) Navi Mumbai.
Text your SKU selection (a minimum of 10 outfits
(SKUs), with any two size options and preferred colour options as shown in
website for each outfit to our official WhatsApp number 7678029299. The
SKU code for the outfit is mentioned against each outfit in our website.
you can book services for slot between 11 AM – 6 PM (Mon-Sun)
A Fiafia representative will bring the
selected outfits to the Customer’s residence on the scheduled date and time.
Once you have tried the outfits, choose what you like and pay.
Yes, for verification, we will ask for
your Aadhar Card (or any government-approved ID). The address on the ID
must match your service location. Customer information (name, address, Aadhar
details) will be collected solely for service verification and delivery
purposes. Fiafia assures data confidentiality in line with applicable privacy
regulations. For further information, visit Privacy policy – Fiafia
Our Fiafia representative will also kindly
verify your Aadhaar card or any valid ID at the time of the Trial Room at Home
visit.
No problem 😊
You are under no obligation to purchase. Just enjoy the trial
experience.
You can pay instantly after selecting your
outfits via UPI, Online via card, or cash
We advise you to choose the best
outfit as per your fit and liking. All purchased items from ‘Trial at Home” are
non- Refundable and non-Exchangeable.
Yes! All applicable discounts, seasonal
promotions, and offers will be available on purchases made during your Trial
Room at Home appointment.
Yes, just let us know at least 24
hours before your booked slot so we can adjust your appointment.
- We do our best to honor every request, but in
rare cases, it may be declined. This could happen if: - ·
Your address is
outside the pin codes we currently serve. - ·
The address
provided is incomplete, incorrect, or cannot be verified. - ·
ID verification
(like Aadhaar) isn’t provided at the time of booking or during the visit. - ·
The order details
(sizes, SKU codes, or contact info) don’t match or have errors. - ·
The visit can’t
be carried out safely or as per our guidelines. - ·
There are
repeated last-minute cancellations or misuse of the service.
Don’t worry—if there’s ever an issue,
our team will keep you informed and help you rebook hassle-free.
Note:
This is a premium complimentary
service, so please ensure you are available at your chosen slot.
Fiafia reserves the right to Modify,
suspend, or withdraw the Trial Room at Home service at any time.
LIMITED-TIME STYLE EVENT
Launch offer
Celebrate our launch with exciting offers across all our products !
Bestsellers